How we work
Three steps, and you can stop after any of them.
Nothing here locks you in. The first step is free and ends with something in writing you can act on without us. The second is where scope and price are agreed — before any work starts. The third is the build.
Most projects: $2,000–$10,000 · scoped in weeks · fixed price in writing
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The Review.
In 30 minutes, we discuss where things stand today and explore the best path forward. You tell us your top priorities and we share our recommendations on what the best first step might be. We follow up with a written summary, which you can use to make a decision or hand off to someone else.
You end up with a one-page written readout within 48 hours — three observations and the one thing we would do first, in plain language. Yours to keep, act on, or hand to whoever builds your site.
Free, and it ends here if you want it to. Most of what is on that page you can do yourself.
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Plan together.
We follow up on the Review with a detailed plan of action, agree on a scope of work, set a timeline, and get started. The path forward is always in your hands.
You end up with a written scope and a fixed price, plus a date. No hourly billing and no retainer you have to decode. Nothing starts until you have both in hand.
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Build and support.
We execute on the plan, review progress on an agreed-upon cadence, and make adjustments as needed. We stay reachable and responsive to your feedback and questions. Upon delivery, we hand over the project, answer any final questions, and offer ongoing support as agreed upon.
You end up with the finished thing, in accounts you own, with whatever handover you need to run it without us. Support afterward is agreed, not assumed.
What we need from you
Two things, and neither is a lot.
One person who can decide
Not a committee. Someone who can say yes to a direction and mean it. Projects that slip almost always slip here, and it is the one thing we cannot do for you.
The stuff only you have
Logins, photographs, the list of services in the order you actually sell them. We tell you exactly what we need at the start of the build, in one list, once.
Afterward
You own it.
Every project is handed over with your accounts, your files, and your control. We stay reachable for questions and we are happy to keep working together — but nothing about the handover depends on it. If you want the whole picture graded rather than a single project scoped, that is the Digital Presence Plan, and it is paid work with its own timeline.
Still deciding whether any of this applies to you? The Review is the free way to find out — see what it covers →
Start wherever you actually are.
Whichever one fits — none of them commits you to the next.
Not sure what’s wrong
Something isn’t working and you’re not sure what. 30 minutes, then a written readout.
Get a free reviewYou know what you need built
A fixed-price quote in writing within two business days. Or a short note saying what we’d need to know first.
Send a brief for a quoteNot ready for either?
Get Pulse every other week — one useful idea, no funnel.
Want the whole picture graded, not just a conversation? That’s the Digital Presence Plan.